More than 80 percent of leaders don't listen, according to recent research by the Ken Blanchard Companies. And 82 percent don't praise, redirect or give appropriate feedback. Despite the fact that more than 60 percent of people in the workplace have smartphones and presumably are better connected than ever before, most of the human connections between people in the workplace seem to be alarmingly deficient. People crave meaningful connection at work, with their bosses and their ...

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