Construction workers made the most calls to their employee assistance programs about drug or alcohol dependency while health care workers made the most calls about stress

Are Health Care and Hospital Workers Most Stressed?

June 6, 2013
Health care workers make the most stress- and anxiety-related calls to their employee assistant programs, and more men than women seek relationship advice.

A new report from ComPsych Corp. analyzed industry, gender and age differences in millions of work/life calls to employee assistant programs (EAP) over a 12-month period and found health care employees are the most stressed, men outpace women in percentage of relationship calls and retail workers have the highest percentage of depression.

“As we learn more about people's issues, preferences and concerns as they relate to age, gender and occupation, we can customize our EAP/work-life programs to meet the challenges of an organization’s unique population,” said Dr. Richard A. Chaifetz, chairman and CEO of ComPsych.

In addition to determining that employees in the health care industry had the highest percentage of stress and anxiety-related calls, the report also found that:

  • Workers in the retail industry had the highest percentage of calls related to psychological disorders such as depression.
  • Surprisingly, the percentage of men calling for relationship counseling (22 percent) outnumbered that of women (18 percent).
  • Men were almost five times as likely to call about alcohol and chemical dependency issues.
  • Employees in their 20s had the highest percentage of alcohol and chemical dependency calls.
  • Occupational-related calls – manager referrals for poor performance, absenteeism or interpersonal problems – increased in frequency according to age, with employees in their 50s and 60s placing the highest percentage of calls.
  • Fifteen percent of all calls from construction industry employees were alcohol/chemical dependency related, more than twice as many as the next industry.

ComPsych Corp. is the world’s largest provider of employee assistance programs.

About the Author

Sandy Smith

Sandy Smith is the former content director of EHS Today, and is currently the EHSQ content & community lead at Intelex Technologies Inc. She has written about occupational safety and health and environmental issues since 1990.

Sponsored Recommendations

Navigating ESG Risk in Your Supply Chain

Sept. 26, 2024
Discover the role of ESG in supply chains, from reducing carbon footprints to complying with new regulations and enhancing long-term business value.

Understanding ESG Risks in the Supply Chain

Sept. 26, 2024
Understand the critical role of ESG in supply chains, the risks for hiring companies, and the competitive edge suppliers gain by prioritizing sustainability.

Best Practices for Managing Subcontractor Risk

Sept. 26, 2024
Discover how to effectively manage subcontractor risk with unified strategies, enhanced oversight, and clear communication for consistent safety and compliance.

Building a Culture of Support: Suicide Prevention and Mental Health in the Workplace

Sept. 26, 2024
Find best practices for setting up an organizational culture that promotes positive mental health and suicide prevention.

Voice your opinion!

To join the conversation, and become an exclusive member of EHS Today, create an account today!